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🛠️ AI Course for Service technicians

Corso AI per Tecnici di assistenza

By profession · from zero · 1h 23m · 6 lessons · Free to start

Explaining repairs by phone, writing the service report, handling a frustrated customer: practice scored 0-100 across 7 dimensions, with advice to climb on every attempt.

Who it's for

Service technicians who want concrete results from AI right away. Starts from zero: 20 minutes a day in the browser.

What you get

• Ready-to-use prompts for real cases
• The 7-dimension method applied to your goal
• Free attendance certificate and a path to certification

Course structure

1. AI for service technicians: what it can and can't do (12 min)
2. The 7-dimension method applied to service technicians (12 min)
3. Case 1: explaining repairs by phone (15 min, scored exercise)
4. Case 2: writing the service report (15 min, scored exercise)
5. Case 3: handling a frustrated customer (15 min, scored exercise)
6. Toward the certificate: recap and final challenge (14 min, scored exercise)

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📱 Download the Android app (beta) iOS coming soon

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Grace Certified, the AI coach that trains and certifies your prompt engineering, by Agora Intelligence.