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🌟 AI Course for Customer Success Managers

Corso AI per Customer Success Manager

Corporate roles · from zero · 1h 12m · 6 lessons · Lessons free, exercises on credits

With AI you prepare the quarterly business review with the client and spot churn-risk signals in the usage data.

Who it's for

Customer Success Managers in structured companies who want concrete results from AI right away. Starts from zero: 20 minutes a day in the browser.

What you get

• Ready-to-use prompts for real cases
• The 7-dimension method applied to your goal
• Free attendance certificate and a path to certification

Course structure

1. AI in the Customer Success Manager's work (12 min)
2. The 7-dimension method (12 min)
3. Preparing the quarterly business review with the client (12 min, scored exercise)
4. Spotting churn-risk signals in usage data (12 min, scored exercise)
5. Building the adoption plan for a newly onboarded client (12 min, scored exercise)
6. Toward the certificate: putting it all together (12 min, scored exercise)

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