Courses › Activities & life

🧯 AI Course: Handling a complaint

Corso AI: gestire un reclamo

Activity · from zero · 1h 12m · 6 lessons · Free to start

Replying before it escalates, owning the mistake when real, turning complaints into trust: practice scored 0-100 across 7 dimensions, with advice to climb on every attempt.

Who it's for

For anyone facing this task every week who wants it done better, in half the time. Starts from zero.

What you get

• Ready-to-use prompts for real cases
• The 7-dimension method applied to your goal
• Free attendance certificate and a path to certification

Course structure

1. AI and complaints: speed with human control (12 min)
2. The 7 dimensions applied to a complaint reply (12 min)
3. Replying before it escalates (12 min, scored exercise)
4. Owning the mistake when it is real (12 min, scored exercise)
5. Turning the complaint into trust (12 min, scored exercise)
6. Toward the certificate: recap and final challenge (12 min, scored exercise)

Start free →

More in Activities & life

• AI Course: Writing effective emails
• AI Course: Work emails in English
• AI Course: Answering difficult emails
• AI Course: Writing a newsletter
• AI Course: Summarizing documents
• AI Course: Minutes & meetings
• AI Course: Writing reports
• AI Course: Writing procedures

📱 Download the Android app (beta) iOS coming soon

Say what you mean. Get what you need.

Grace Certified, the AI coach that trains and certifies your prompt engineering, by Agora Intelligence.