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🛎️ AI Course for Service Delivery Managers

Corso AI per Service Delivery Manager

Corporate roles · from zero · 1h 12m · 6 lessons · Lessons free, exercises on credits

After the course you prepare the monthly service review with AI and coordinate the recovery plan after an outage.

Who it's for

Service Delivery Managers in structured companies who want concrete results from AI right away. Starts from zero: 20 minutes a day in the browser.

What you get

• Ready-to-use prompts for real cases
• The 7-dimension method applied to your goal
• Free attendance certificate and a path to certification

Course structure

1. AI in the Service Delivery Manager's work (12 min)
2. The 7-dimension method (12 min)
3. Preparing the monthly service review (12 min, scored exercise)
4. Analyzing quarterly SLA performance and improvements (12 min, scored exercise)
5. Coordinating the recovery plan after an outage (12 min, scored exercise)
6. Toward the certificate: governing service with AI (12 min, scored exercise)

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