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Production Outage Post-Mortem (4 Hours)

Postmortem di outage in produzione (4 ore) · Engineering · Advanced · 250 XP

A 4-hour production outage affected 3,000 customers. Write a blameless post-mortem that identifies root cause, contributing factors, and prevents recurrence.

Write the prompt you would give any AI (ChatGPT, Claude, Gemini, Copilot) to solve this real workplace scenario. Grace evaluates it in seconds across 7 dimensions: Role, Context, Objective, Constraints, Format, Audience, Efficiency: with a 0-100 score and coaching feedback. Your first 5 evaluations each day are free.

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Frequently asked questions

What is the "Production Outage Post-Mortem (4 Hours)" scenario on Grace?

A 4-hour production outage affected 3,000 customers. It is an advanced-level Engineering training scenario: you write the prompt you would give an AI to handle this situation, and Grace scores it from 0 to 100 with coaching feedback.

How is my prompt evaluated on "Production Outage Post-Mortem (4 Hours)"?

Grace analyzes your prompt across 7 dimensions (Role, Context, Objective, Constraints, Format, Audience and Efficiency) and returns a 0-100 score, a percentile against other players and specific coaching feedback in about 10 seconds.

How many XP is "Production Outage Post-Mortem (4 Hours)" worth?

Completing this advanced scenario earns up to 250 XP. XP accumulates toward your level on Grace and unlocks badges and the certification exam.

Do I need to pay to try this scenario?

You get 5 free evaluations every day, zero credit card required. That is enough to attempt "Production Outage Post-Mortem (4 Hours)", read the feedback and retry with a stronger prompt.

Which AI tools does this scenario work with?

All of them. You train the prompt, and a great prompt works with ChatGPT, Claude, Gemini, Copilot, Mistral or any model your company uses: the 7 dimensions are model-independent.

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