Problem Solving › Legal
L'autorità chiede i dati del tuo cliente · Legal · Beginner
You are the legal head of a B2B platform managing documents and communications for corporate clients. A formal demand arrives from an investigative authority: hand over all data, documents and communication logs of one of your clients, in connection with an investigation whose existence you cannot reveal to the client. The client contract promises notification of any access to their data; the order forbids notification. A first reading of the decree raises doubts about scope: it seems broader than the investigation justifies, sweeping in data of unrelated third parties. Refusing exposes the company to sanctions; handing over everything could violate the GDPR toward third parties and the contract toward the client. Management just wants the problem gone quickly. How do you proceed?
Sei il responsabile legale di una piattaforma B2B che gestisce documenti e comunicazioni per aziende clienti. Arriva una richiesta formale da un'autorità investigativa: consegna di tutti i dati, documenti e log di comunicazione di un vostro cliente, in relazione a un'indagine di cui non potete rivelare l'esistenza al cliente stesso. Il contratto col cliente promette notifica di ogni accesso ai suoi dati; il provvedimento vieta la notifica. Una prima lettura del decreto solleva dubbi sul perimetro: sembra più ampio di quanto l'indagine giustifichi, includendo dati di soggetti terzi estranei. Rifiutare espone l'azienda a sanzioni; consegnare tutto potrebbe violare il GDPR verso i terzi e il contratto verso il cliente. Il management vuole solo che il problema sparisca in fretta. Come procedi?
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