Real-world problem solving, judged by AI

348 cases from real professional life: a supplier on strike, a ransomware attack, a partner who wants out, a product launch going sideways. You don't write prompts here: you write solutions. Grace's AI tells you if your solution actually solves the case, or what is still uncovered.

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Operations

• Your only supplier is on strike: Beginner
• The warehouse is full of the wrong product: Beginner
• Ransomware: systems locked: Advanced
• Three emergencies, one team: Beginner
• The courier loses 5% of packages: Beginner
• The certification blocking your sales: Advanced
• Rent doubles: move or stay?: Beginner
• The critical machine stopped: Beginner
• Moving the plant without stopping deliveries: Advanced
• Two breakdowns, one qualified technician: Advanced
• The sole supplier raises prices 30% and knows it can: Expert
• Closing one of two warehouses: the numbers say one, the risk says the other: Expert
• The alternative raw material the client must approve: Advanced
• The night shift produces 30% more defects: Advanced
• Reshoring production or staying with the contractor: Expert

HR & People

• Two key employees in conflict: Beginner
• The perfect candidate asks for double: Beginner
• Reported harassment, victim unwilling to come forward: Expert
• The remote work standoff: Beginner
• The raise request with an offer in hand: Beginner
• The department head everyone flees from: Advanced
• The onboarding that burns new hires: Beginner
• Vacations: everyone in August, nobody at Christmas: Beginner
• The payroll sheet left on the printer: Advanced
• The brilliant new hire already on the way out: Advanced
• The documented pay gap that costs more than the budget: Expert
• The untouchable executive and the investigation touching him: Expert
• The return-to-office policy half the company ignores: Advanced
• The burned-out top performer who refuses to stop: Expert
• The perfect candidate comes from the competitor knowing too much: Expert

Sales

• Your biggest client threatens to leave: Beginner
• Tender won, wrong margin: Beginner
• The ghosted quote: Beginner
• The sales network aging with the product: Advanced
• The last-minute discount request: Beginner
• The new product salespeople won't sell: Beginner
• Entering a market where nobody knows you: Advanced
• The requested sample you cannot produce yet: Advanced
• The client worth a third of revenue demands exclusivity: Expert
• You discovered your product is not the right choice for the client: Expert
• The distributor who does not pay but keeps ordering: Advanced
• Your confidential discount is now all over the market: Advanced
• The record order that saturates capacity for a year: Expert

Customer Success

• A negative review goes viral: Beginner
• You sold a feature that doesn't exist: Beginner
• Silent churn of long-time clients: Advanced
• The client who asks too much: Beginner
• Renewing your most important contract: Advanced
• The promise of a salesman who's gone: Beginner
• The outage is your fault and clients are furious: Beginner
• Scaling from 50 to 500 clients without imploding: Advanced
• The power user who became your shadow support team: Advanced
• The client demanding a refund for damage they caused: Expert
• Half your churn comes from a segment that should never have bought: Expert
• The client uses the product in a way never intended (and risky): Advanced
• Two key clients, two incompatible roadmaps: Expert
• The legitimate auto-renewal the client calls a trap: Expert

Finance

• Cash runs out in 6 weeks: Beginner
• Your partner wants to withdraw too much: Beginner
• The investor wants to change course: Expert
• Prices frozen for 5 years: Beginner
• Growth is killing your cash: Advanced
• The winning quote at a loss (and you didn't know): Beginner
• The investment stuck midstream: Beginner
• Pricing in the year of inflation: Advanced
• The bank calls in the credit line right when you need it: Advanced
• Due diligence found the error in your numbers: Expert
• Cut 15% of costs without saying where: the impossible budget: Expert
• The inventory on the books is worth more than what is there: Advanced
• Buy, lease or wait: new machinery with high interest rates: Advanced
• The covenant that will break in two quarters: who to tell and when: Expert

Engineering

• Production bug on Friday evening: Beginner
• Failed migration, inconsistent data: Advanced
• The consultant leaves with the code in his head: Beginner
• The slow system everyone hates: Beginner
• Rewrite everything or live with it?: Advanced
• The colleague who approves everything without looking: Beginner
• The impossible estimate promised to the client: Beginner
• AI at work: everyone uses it, nobody governs it: Advanced
• The critical dependency was abandoned by its maintainer: Advanced
• You are the bottleneck: the system only you can touch: Expert
• The corrupted data has been in production for three weeks: Expert
• Six weeks to the spike: holding 10x without a rewrite: Advanced
• The security mandatory for one, unbearable for everyone else: Expert
• The critical flaw found one week before the announced launch: Expert

Marketing

• Budget halved, targets unchanged: Beginner
• The brand ambassador scandal: Advanced
• Launch is in 2 weeks and the product is late: Beginner
• The posts nobody sees: Beginner
• The right product to the wrong audience: Beginner
• The influencer who delivered nothing: Beginner
• The website that doesn't convert: Beginner
• The rebranding legacy clients hate: Advanced
• The competitor is buying your brand on Google: Advanced
• Half the budget goes to a channel you cannot measure: Expert
• The rebrand is ready and your biggest client hates it: Expert
• The joint launch and the partner running late: Advanced
• The leads sales refuses to work: Advanced
• Viral for the wrong reason: Expert

Leadership

• Your best performer has checked out: Beginner
• You must cut 3 people out of 10: Advanced
• Inheriting a demotivated team: Beginner
• The meeting that never ends: Beginner
• Merging two rival teams: Advanced
• The founder who won't let go: Beginner
• Your team member's €30,000 mistake: Beginner
• The whistleblower and the untouchable director: Expert
• Your two best people want the same job: Advanced
• The CEO's pet project is failing and nobody tells him: Expert
• Integrating the acquired team without losing them or yours: Expert
• The promoted manager who will not let go of his old job: Advanced
• You must announce the reorganization you fought against: Expert
• The confidential negotiation and the team asking for the truth: Expert

Strategy

• A competitor gives away what you sell: Beginner
• Scale up or stay artisanal?: Advanced
• The tech decision: buy or build?: Beginner
• All clients in a single industry: Beginner
• The marketplace cannibalizing you: Expert
• Copied by your best client: Beginner
• Sell the company or keep going?: Beginner
• The technology making your trade obsolete: Advanced
• The distribution channel asking to become a competitor: Advanced
• Two buyers, two futures: price is not the only difference: Expert
• The client asking you to choose between them and their competitor: Expert
• The competitor's patent sitting on your roadmap: Advanced
• Eighty percent of margin from one product: diversify or double down: Advanced
• The acquisition offer splitting the shareholders: Expert

Legal

• The signed contract has an error against you: Beginner
• The ex-employee turned competitor: Advanced
• The cease-and-desist over a similar name: Beginner
• Your vendor's data breach: Advanced
• The client who hasn't paid in 6 months: Beginner
• The employee posting against the company: Beginner
• The partner who wants out (and wants too much): Advanced
• The devastating review written by a competitor: Advanced
• The internal audit finds a violated license in the product you sell: Expert
• The whistleblower is right on the merits and broke the rules to prove it: Expert
• The new hire bound by a non-compete signed elsewhere: Advanced
• The authority demands your client's data: Expert
• The product compliant today, banned in eight months: Expert

Family

• Your child refuses to go to school: Beginner
• The mortgage went up €400 a month: Beginner
• University away from home: €12,000 a year you don't have: Beginner
• ChatGPT does the homework: Beginner
• Grandpa can't live alone anymore: Beginner
• Two siblings, one inheritance, one house: Beginner
• Sixteen and glued to the screen: Beginner
• Allowance, the scooter and social pressure: Beginner
• Held back a year: now what?: Beginner
• Separated parents, different schools in mind: Beginner
• One salary less, same family: Beginner
• The student away from home, silently sinking: Advanced
• The teacher says he's a problem, but you don't buy it: Beginner
• Three kids, one budget, a thousand activities: Beginner
• Diploma in hand, no idea what's next: Beginner
• In the red every month, without knowing why: Beginner
• Bullied in class, the school downplays it: Beginner
• Erasmus: her dream, your numbers: Beginner
• The class WhatsApp group is a nightmare: Beginner
• Buy a home or keep renting: the 30-year decision: Advanced
• Grandma, the caregiver and the disappearing money: Advanced
• The family business and the son unfit to run it: Expert
• Your aging parents refuse all help and the house shows it: Expert
• The loan to your brother that is not coming back: Advanced
• The grandparents' house split five ways: Advanced
• The gambling debts discovered by accident: Expert

Logistics

• Picking errors above threshold: Beginner
• Stockouts on key items: Beginner
• Chronic last-mile carrier delays: Beginner
• High return rate on fragile packaging: Beginner
• Inefficient warehouse layout: Beginner
• Seasonal peak and insufficient capacity: Beginner
• Migrating to a new WMS without halting the warehouse: Advanced
• Cold chain breach in pharma distribution: Advanced
• Customs hold and unexpected duties on imports: Advanced
• Kitting and assembly for configurable orders: Advanced
• Inventory says 12,000 units, but the warehouse finds 9,400: Advanced
• The client mandates their portal: integrating costs more than the margin: Expert
• Automating the warehouse: the business case only works without the people: Expert
• The port strike and the three inbound ships: Advanced
• The client-imposed free returns eating your margin: Expert
• Inventory: sales wants it doubled, finance wants it halved: Expert

Transport

• Delivery route with too many stops: Beginner
• Driver shortage in peak season: Beginner
• Fuel cost out of control: Beginner
• Downtime from repeated breakdowns: Beginner
• Cascading delay on a key shipment: Beginner
• Urban last-mile in the restricted zone: Beginner
• Electrifying a delivery fleet: Advanced
• ADR and tachograph non-compliance in audit: Advanced
• Sudden strike and service continuity: Advanced
• Recurring cargo damage and disputes: Advanced
• The cheap subcontractor who overloads: Advanced
• The tender you won is now loss-making: costs changed, the contract did not: Expert
• Renewing the fleet in the dark: diesel, electric or wait: Expert
• Your best driver lost his license: Advanced
• The client wants real-time tracking you do not have: Advanced
• Peak season and carriers raising rates 40%: Expert

Consulting

• Unhappy client mid-project: Beginner
• Silent scope creep: Beginner
• Deliverable late on Friday: Beginner
• Junior losing motivation: Beginner
• Misaligned expectations at kickoff: Beginner
• Client challenges the day rate: Beginner
• Conflict of interest between two clients: Expert
• Final pitch against a Big 4: Advanced
• Recommendation the sponsor won't like: Expert
• Team burning out on a critical project: Advanced
• The client asks you to sign the analysis they already wrote: Advanced
• The project is over, but the client cannot continue alone: Expert
• Your best senior is moonlighting as the client's shadow consultant: Expert
• The free pilot the client wants to extend for free: Advanced
• The new client asks you to work against your former client: Expert
• The team you were promised vs the team that showed up: Expert

Data Analysis

• Report revenue doesn't match accounting: Beginner
• Conversion rate dropped and nobody knows why: Beginner
• Urgent board dashboard in two hours: Beginner
• Ice cream and drownings: correlation mistaken for cause: Beginner
• Stakeholder only wants data confirming their thesis: Beginner
• The weekly report nobody opens: Beginner
• Ambiguous A/B test: B wins but you're unsure: Advanced
• Dirty data: 30% of records with anomalies before migration: Advanced
• The demand forecast was off by 35%: Advanced
• Useful analysis but the data is personal and sensitive: Advanced
• Two dashboards, two truths: sales and finance disagree: Advanced
• The model that works but discriminates: Expert
• The decisive experiment is contaminated and results are due Monday: Expert
• The KPI everyone optimizes is destroying the service: Advanced
• The requested report the data cannot support: Advanced
• The wrong number has already been given to the market: Expert

Project Management

• Project three weeks behind: Beginner
• Budget overrun of 20%: Beginner
• Scope creep from the client: Beginner
• Key developer resigns: Beginner
• Two stakeholders in conflict: Beginner
• External vendor is late: Beginner
• Initial estimate underquoted by 40%: Advanced
• Client changes requirements midway: Advanced
• Demotivated team, falling productivity: Advanced
• Contractual milestone at risk with penalties: Advanced
• The acceptance test passed, but users say it does not work: Advanced
• Three projects, the same five people, and everything is priority one: Expert
• The project's key vendor is in trouble and not saying it: Expert
• The Friday go-live everyone wants except you: Advanced
• The joint project with the competitor: Expert
• The sponsor leaves mid-project and the successor does not want it: Expert

Insurance

• The client urgently needs money but the paperwork is incomplete: Beginner
• Suspected fraud without solid proof: Beginner
• Shared liability between two policyholders of the same company: Beginner
• The client wants a policy undersized for the actual risk: Beginner
• Complex clauses and the risk of a non-transparent sale: Beginner
• Longtime client threatens to leave over a lower price: Beginner
• Request for coverage of an atypical risk: Beginner
• Suspected risk under-declaration: Beginner
• Commercial pressure to accept a risk judged too high: Advanced
• System error generates duplicate policies with wrong data: Beginner
• Suspicious policy change request: Beginner
• Renewal blocked by a technical issue, client at risk of losing coverage: Beginner
• Internal report of a borderline sales practice: Advanced
• Regulator request with a tight deadline: Advanced
• Suspected data breach involving policyholders' sensitive data: Advanced
• Site inspection with conflicting accounts of water damage: Beginner
• Valuing industrial machinery with no maintenance records: Beginner
• The body shop pushes to inflate the estimate: Beginner
• The SME client is exposed on business interruption risk: Beginner
• Renewal with a 40% premium increase to explain: Beginner
• Ambiguous tender specifications on a key cover: Beginner
• Three similar claims, same group of people: Beginner
• The key witness recants: Advanced
• The claim photos look doctored: Advanced
• The client wants to surrender the life policy at the worst time: Beginner
• The policy beneficiaries were never updated: Beginner
• The heir disputes the policy his father signed: Advanced
• Reimbursement requested for a borderline treatment: Beginner
• Clinical urgency, saturated provider network: Beginner
• A health detail sent to the employer by mistake: Advanced
• The driver in the accident was not on the authorized list: Beginner
• Repeated minor claims driving up the fleet premium: Beginner
• The hailstorm exceeds retention and the data is provisional: Advanced
• Wrong exposure data ahead of the treaty renewal: Advanced
• The mortgage-linked policy sold as mandatory: Advanced
• Branch targets versus product suitability: Advanced
• A client raging on social media over a correct denial: Beginner
• The cancellation that arrived three days late: Beginner
• Claims call center overwhelmed after the hailstorm: Beginner
• The departing producer goes after the book of business: Beginner
• The sub-agent failed to remit collected premiums: Beginner
• Launching the surety line with an untrained network: Beginner
• The network is not selling the parametric policy: Beginner
• A poorly worded cover generating a wave of complaints: Beginner
• Disproportionate claim on professional liability: Beginner
• Lost at first instance: appeal or settle: Expert
• The ambiguous clause in the €600,000 claim: Advanced
• The SME wants cyber cover but lacks minimum requirements: Beginner
• Ransomware at the insured and pressure to pay the ransom: Expert
• The company wants to cut the employee health plan: Beginner
• The soured negotiation with the opposing adjuster: Advanced
• Three thousand claims in a week: triaging the appraisals: Expert

Healthcare

• The aggressive relative in the ward corridor: Beginner
• Discharging the patient who lives alone: Beginner
• Informed consent from the patient who understands intermittently: Advanced
• Two specialists disagreeing over your patient: Advanced
• The brilliant resident who is going under: Advanced
• The clinical error to disclose to the family: Expert
• The August shifts that will not close: Beginner
• Nurses and aides: the ward's cold war: Beginner
• The near miss nobody wants to report: Advanced
• The new hires who flee within six months: Advanced
• The ward's backbone asks out of night shifts: Advanced
• The agitated patient, the night and the loudly demanded restraint: Expert
• The low-priority patient demanding to skip the line: Beginner
• Twelve stretchers in the corridor and no beds: Advanced
• The assault on the nurse and the day after: Advanced
• The forecast flu peak and the plan that does not exist: Beginner
• Hospital infections above threshold in the best ward: Advanced
• The deserted job posting and the ward to keep open: Advanced
• Eight months on the public waiting list, eight days if you pay: Expert
• The report on the star surgeon's appropriateness: Expert
• The nursing home fall and the daughter talking lawsuit: Beginner
• The fee the family can no longer afford: Advanced
• The suspicion about the floor's most beloved aide: Expert
• The outbreak in the facility and the visits to limit: Beginner
• The unavailable drug and the chronic patients at the counter: Beginner
• The dispensing error discovered three days later: Advanced
• The hospital pharmacy between a stalled tender and the oncology ward: Advanced
• The service pharmacy with an overflowing counter: Beginner
• The patient demanding antibiotics: Beginner
• The bursting schedule and the vanishing chronic patients: Advanced
• The booking desk between impossible timelines and exasperated patients: Beginner
• The telemedicine bought and never taken off: Advanced
• The reviews sinking the private clinic: Beginner
• One appointment in five is a no-show: Advanced
• The insurance agreement filling schedules and emptying margins: Advanced
• The surgeon worth a third of revenue who mistreats everyone: Expert
• The patient who comes to therapy but skips the home exercises: Beginner
• The protected discharge the community services do not pick up: Advanced
• The sample swap discovered after two reports were delivered: Expert
• The aging CT scanner between doses, breakdowns and lists that cannot wait: Advanced
• The delayed histology reports and the panicking switchboard: Beginner
• The patient's story told on social media: Advanced
• Thursday's strike and the legally required minimum service: Beginner
• The 9 a.m. clinic that starts at 9:40: Beginner
• Collecting consent without a common language: Beginner
• The famous patient and the journalist on the phone: Advanced
• The 10% cut to the hospital: where the axe must not fall: Advanced
• The attendance signatures for the half-empty course: Expert
• The AI that reads scans better than the night shift: Expert
• The patient's written will and the family asking to ignore it: Expert

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