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The fee the family can no longer afford

La retta che la famiglia non riesce più a pagare · Healthcare · Advanced

The case

The family of a resident in your nursing home, admitted three years ago and well settled, tells you they cannot go on: the 2,900€ monthly fee has eroded their savings, the mother's pension covers a third, and the two children, with normal salaries and families of their own, have accumulated 1,400€ in arrears and ask for a discount or installments, otherwise they will have to take her away, where they do not even know. Meanwhile the lady's condition has worsened: a transfer would destabilize her. You run a private accredited facility with its own accounts to balance, three other families in similar situations watching, and a waiting list of people who would pay regularly. How do you handle the case?

La famiglia di un'ospite della tua RSA, ricoverata da tre anni e ben inserita, ti comunica che non ce la fa più: la retta di 2.900€ al mese ha eroso i risparmi, la pensione della madre copre un terzo, e i due figli, con stipendi normali e famiglie proprie, sono arrivati a 1.400€ di arretrati e chiedono uno sconto o una rateizzazione, altrimenti dovranno portarla via, dove non sanno nemmeno loro. La signora nel frattempo è peggiorata: un trasferimento la destabilizzerebbe. Tu dirigi una struttura privata convenzionata che ha i suoi conti da far quadrare, altre tre famiglie in situazioni simili che osservano, e una lista d'attesa di chi pagherebbe regolarmente. Come gestisci il caso?

Read the case, write how you would solve it — in free text, no prompt required — and Grace's AI judges whether your solution actually works: solved or not solved, with a 0-100 score and coaching feedback that points at what is still uncovered without revealing the answer. Your first 5 evaluations each day are free.

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Frequently asked questions

What is the "The fee the family can no longer afford" problem-solving case on Grace?

It is a advanced-level Healthcare case based on a real workplace situation. You read the problem, write how you would solve it in free text, and Grace's AI judges whether your solution actually works — or what is still uncovered.

Do I need to pay to try this case?

You get 5 free evaluations every day, shared with training scenarios, no credit card required. Beyond that, evaluations cost 1 credit each.

How much XP is this case worth?

Solving a advanced case earns up to 100 XP on the first successful solution. Failed attempts and repeat solutions earn much less — the reward is for cracking it.

Can I retry if my solution doesn't solve the case?

Yes. The feedback tells you what remains uncovered — without revealing the solution — so you can strengthen your plan and try again. After you solve it, 6 more Healthcare cases are waiting.

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