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Il farmaco introvabile e i pazienti cronici allo sportello · Healthcare · Beginner
You own a neighborhood pharmacy. A drug for a common chronic condition has been in national shortage for three weeks: wholesalers are not delivering, stocks are gone, and every day a dozen regular patients show up with their prescription, some scared (without it, in a week I will be ill), some angry at you as if you were hiding it in the storeroom, some who have already tried five pharmacies. Therapeutic alternatives exist but require going back to the doctor, and the local doctors are swamped. How do you organize the pharmacy's response?
Sei il titolare di una farmacia di quartiere. Un farmaco per una patologia cronica comune è in carenza nazionale da tre settimane: i grossisti non lo consegnano, le scorte sono finite, e ogni giorno una decina di pazienti abituali si presenta con la ricetta in mano, qualcuno spaventato (senza, tra una settimana sto male), qualcuno arrabbiato con te come se lo nascondessi in magazzino, qualcuno che ha già girato cinque farmacie. Le alternative terapeutiche esistono ma richiedono il passaggio dal medico, e i medici di zona sono subissati. Come organizzi la risposta della farmacia?
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