Problem Solving › Healthcare
L'agenda che scoppia e i cronici che spariscono · Healthcare · Advanced
You are a general practitioner with 1,550 patients. The schedule has been saturated for months: emergencies and the most insistent take everything, and the numbers show it: of your 240 diabetics, a third has not had a structured check-up in over a year; stable heart failure patients you only see when they decompensate; visit requests for certificates and bureaucratic matters eat a third of your days. Your secretary is good but overwhelmed, and you leave every evening feeling you treat those who shout instead of those at risk. How do you restructure the practice?
Sei un medico di medicina generale con 1.550 assistiti. L'agenda è satura da mesi: le urgenze e i più insistenti si prendono tutto, e te ne accorgi dai numeri: dei tuoi 240 diabetici, un terzo non fa un controllo strutturato da oltre un anno; gli scompensati stabili li vedi solo quando si scompensano; le richieste di visita per certificati e questioni burocratiche mangiano un terzo delle giornate. La segretaria è brava ma travolta, e tu esci ogni sera con la sensazione di curare chi urla invece di chi rischia. Come ristrutturi l'ambulatorio?
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Yes. The feedback tells you what remains uncovered — without revealing the solution — so you can strengthen your plan and try again. After you solve it, 6 more Healthcare cases are waiting.
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