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Post-Mortem Email After a Critical Outage

Email di post-mortem dopo outage critico · Engineering · Advanced · 250 XP

The platform experienced a 3.5-hour outage during peak hours affecting all customers. The engineering lead must write an internal post-mortem communication to the company that explains what happened, what the immediate fix was, what systemic changes will prevent recurrence, and by when.

Write the prompt you would give any AI (ChatGPT, Claude, Gemini, Copilot) to solve this real workplace scenario. Grace evaluates it in seconds across 7 dimensions: Role, Context, Objective, Constraints, Format, Audience, Efficiency: with a 0-100 score and coaching feedback. Your first 5 evaluations each day are free.

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Frequently asked questions

What is the "Post-Mortem Email After a Critical Outage" scenario on Grace?

The platform experienced a 3.5-hour outage during peak hours affecting all customers. It is an advanced-level Engineering training scenario: you write the prompt you would give an AI to handle this situation, and Grace scores it from 0 to 100 with coaching feedback.

What should a strong prompt for this scenario include?

Assign the AI a precise role, give the key facts of the situation, state a verifiable objective, declare constraints (length, tone, what to avoid), and ask for the exact output format you need. Grace scores each of these elements separately.

Which AI tools does this scenario work with?

All of them. You train the prompt, and a great prompt works with ChatGPT, Claude, Gemini, Copilot, Mistral or any model your company uses: the 7 dimensions are model-independent.

How is my prompt evaluated on "Post-Mortem Email After a Critical Outage"?

Grace analyzes your prompt across 7 dimensions (Role, Context, Objective, Constraints, Format, Audience and Efficiency) and returns a 0-100 score, a percentile against other players and specific coaching feedback in about 10 seconds.

Is this scenario part of a learning path?

It is a standalone exercise you can play anytime; Engineering learning paths on Grace group related scenarios into a structured progression toward certification.

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