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Two breakdowns, one qualified technician

Doppio guasto, un solo tecnico specializzato · Operations · Advanced

The case

Over the weekend two plants go down at two different sites: the packaging line at site A, which serves your main client with contractual penalties starting Monday, and the water treatment unit at site B, without which production is not compliant. You have one qualified technician for both and the external vendor answers Tuesday. How do you decide, and what do you set up?

Nel weekend si fermano due impianti in due stabilimenti diversi: la linea di confezionamento nello stabilimento A, che serve il cliente principale con penali contrattuali da lunedì, e il depuratore nello stabilimento B, senza il quale la produzione non è a norma. Hai un solo tecnico qualificato per entrambi e il fornitore esterno risponde martedì. Come decidi e cosa metti in piedi?

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Frequently asked questions

What is the "Two breakdowns, one qualified technician" problem-solving case on Grace?

It is a advanced-level Operations case based on a real workplace situation. You read the problem, write how you would solve it in free text, and Grace's AI judges whether your solution actually works — or what is still uncovered.

How much XP is this case worth?

Solving a advanced case earns up to 100 XP on the first successful solution. Failed attempts and repeat solutions earn much less — the reward is for cracking it.

Do I need to pay to try this case?

You get 5 free evaluations every day, shared with training scenarios, no credit card required. Beyond that, evaluations cost 1 credit each.

Is there one correct answer to "Two breakdowns, one qualified technician"?

No. Grace judges the substance of your reasoning, not similarity to a script. Different approaches pass, as long as they genuinely solve the problem within the constraints described in the case.

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