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The alternative raw material the client must approve

La materia prima alternativa che il cliente deve approvare · Operations · Advanced

The case

Purchasing found an alternative raw material that would save 12% on your main product: the technical data sheets are equivalent and internal tests are positive. But your three biggest clients have specifications binding the current formulation: any change requires their approval, with tests that historically take two to eight months, and the request itself may raise quality suspicions. The saving is worth €280,000 a year and your margin is under pressure. How do you manage the change?

L'ufficio acquisti ha trovato una materia prima alternativa che farebbe risparmiare il 12% sul tuo prodotto principale: le schede tecniche sono equivalenti e i test interni positivi. Ma i tuoi tre clienti maggiori hanno capitolati che vincolano la formulazione attuale: ogni modifica richiede la loro approvazione, con test che storicamente durano da due a otto mesi e la domanda stessa può insospettirli sulla qualità. Il risparmio vale 280.000€ l'anno e il tuo margine è sotto pressione. Come gestisci il cambio?

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Frequently asked questions

What is the "The alternative raw material the client must approve" problem-solving case on Grace?

It is an advanced-level Operations case based on a real workplace situation. You read the problem, write how you would solve it in free text, and Grace's AI judges whether your solution actually works, and tells you what is still uncovered.

How much XP is this case worth?

Solving a advanced case earns up to 100 XP on the first successful solution. Failed attempts and repeat solutions earn much less: the reward is for cracking it.

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Is there one correct answer to "The alternative raw material the client must approve"?

No. Grace judges the substance of your reasoning, not similarity to a script. Different approaches pass, as long as they genuinely solve the problem within the constraints described in the case.

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