Scenarios › Customer Success
Struttura di un Customer Advisory Board · Customer Success · Advanced · 250 XP
The company wants to launch a CAB with 10 strategic customers. Design the program: selection criteria, meeting cadence, agenda, and what customers get in return.
Write the prompt you would give any AI (ChatGPT, Claude, Gemini, Copilot) to solve this real workplace scenario. Grace evaluates it in seconds across 7 dimensions: Role, Context, Objective, Constraints, Format, Audience, Efficiency: with a 0-100 score and coaching feedback. Your first 5 evaluations each day are free.
The company wants to launch a CAB with 10 strategic customers. It is an advanced-level Customer Success training scenario: you write the prompt you would give an AI to handle this situation, and Grace scores it from 0 to 100 with coaching feedback.
Grace analyzes your prompt across 7 dimensions (Role, Context, Objective, Constraints, Format, Audience and Efficiency) and returns a 0-100 score, a percentile against other players and specific coaching feedback in about 10 seconds.
Completing this advanced scenario earns up to 250 XP. XP accumulates toward your level on Grace and unlocks badges and the certification exam.
You get 5 free evaluations every day, zero credit card required. That is enough to attempt "Structuring a Customer Advisory Board", read the feedback and retry with a stronger prompt.
All of them. You train the prompt, and a great prompt works with ChatGPT, Claude, Gemini, Copilot, Mistral or any model your company uses: the 7 dimensions are model-independent.
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