Problem Solving › Logistics
Ritardi cronici di un corriere sull'ultimo miglio · Logistics · Beginner
You manage B2C shipping for an e-commerce site. Your main carrier, handling 60% of volume, has degraded: on-time delivery fell from 94% to 81% in two months, with complaints and bad reviews spiking. The contract ends in 5 months and switching entirely now is risky before the Christmas peak. The carrier blames volume. You have a smaller second carrier available. How do you restore service above 90% while managing risk?
Gestisci le spedizioni B2C di un e-commerce. Il corriere principale, che copre il 60% dei volumi, ha peggiorato la puntualità: le consegne on-time sono scese dal 94% al 81% in due mesi, con picchi di reclami e recensioni negative. Il contratto scade tra 5 mesi e cambiare tutto subito è rischioso in vista del picco natalizio. Il corriere attribuisce i ritardi ai volumi. Hai un secondo corriere minore disponibile. Come riporti il livello di servizio sopra il 90% gestendo il rischio?
Read the case, write how you would solve it — in free text, no prompt required — and Grace's AI judges whether your solution actually works: solved or not solved, with a 0-100 score and coaching feedback that points at what is still uncovered without revealing the answer. Your first 5 evaluations each day are free.
It is a beginner-level Logistics case based on a real workplace situation. You read the problem, write how you would solve it in free text, and Grace's AI judges whether your solution actually works — or what is still uncovered.
No. Grace judges the substance of your reasoning, not similarity to a script. Different approaches pass, as long as they genuinely solve the problem within the constraints described in the case.
Grace's AI checks four things: whether you address the core problem (not just the symptoms), whether your plan is feasible within the constraints of the case, whether you consider risks and consequences, and whether you avoid the typical mistakes. You get a solved/not-solved verdict, a 0-100 score and coaching feedback.
Anyone who wants to train structured problem solving: managers, professionals and candidates preparing for case interviews in Logistics. The beginner difficulty makes it an accessible starting point.
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