Problem Solving › Logistics
Picco stagionale e capacità insufficiente · Logistics · Beginner
You run a fulfillment center. During Black Friday-Christmas, volume triples versus average (from 1,500 to 4,500 orders/day) for 6 weeks. Last year you built a 3-day backlog, missed SLAs and had runaway overtime. Space is fixed, permanent staff is 25, and the temp budget is set. The peak starts in 8 weeks. How do you prepare operations and staff to absorb the peak while meeting SLAs without blowing costs?
Sei responsabile di un centro di fulfillment. Nel Black Friday-Natale i volumi triplicano rispetto alla media (da 1.500 a 4.500 ordini/giorno) per 6 settimane. L'anno scorso hai accumulato 3 giorni di arretrato, saltato SLA e generato straordinari fuori controllo. Lo spazio è fisso, il personale stabile è 25 persone e il budget per interinali è definito. Il picco inizia tra 8 settimane. Come prepari operazioni e personale per assorbire il picco rispettando gli SLA senza esplodere i costi?
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It is a beginner-level Logistics case based on a real workplace situation. You read the problem, write how you would solve it in free text, and Grace's AI judges whether your solution actually works — or what is still uncovered.
Yes. The feedback tells you what remains uncovered — without revealing the solution — so you can strengthen your plan and try again. After you solve it, 6 more Logistics cases are waiting.
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