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Seasonal peak and insufficient capacity

Picco stagionale e capacità insufficiente · Logistics · Beginner

The case

You run a fulfillment center. During Black Friday-Christmas, volume triples versus average (from 1,500 to 4,500 orders/day) for 6 weeks. Last year you built a 3-day backlog, missed SLAs and had runaway overtime. Space is fixed, permanent staff is 25, and the temp budget is set. The peak starts in 8 weeks. How do you prepare operations and staff to absorb the peak while meeting SLAs without blowing costs?

Sei responsabile di un centro di fulfillment. Nel Black Friday-Natale i volumi triplicano rispetto alla media (da 1.500 a 4.500 ordini/giorno) per 6 settimane. L'anno scorso hai accumulato 3 giorni di arretrato, saltato SLA e generato straordinari fuori controllo. Lo spazio è fisso, il personale stabile è 25 persone e il budget per interinali è definito. Il picco inizia tra 8 settimane. Come prepari operazioni e personale per assorbire il picco rispettando gli SLA senza esplodere i costi?

Read the case, write how you would solve it — in free text, no prompt required — and Grace's AI judges whether your solution actually works: solved or not solved, with a 0-100 score and coaching feedback that points at what is still uncovered without revealing the answer. Your first 5 evaluations each day are free.

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Frequently asked questions

What is the "Seasonal peak and insufficient capacity" problem-solving case on Grace?

It is a beginner-level Logistics case based on a real workplace situation. You read the problem, write how you would solve it in free text, and Grace's AI judges whether your solution actually works — or what is still uncovered.

Can I retry if my solution doesn't solve the case?

Yes. The feedback tells you what remains uncovered — without revealing the solution — so you can strengthen your plan and try again. After you solve it, 6 more Logistics cases are waiting.

Who is this case for?

Anyone who wants to train structured problem solving: managers, professionals and candidates preparing for case interviews in Logistics. The beginner difficulty makes it an accessible starting point.

How is my solution evaluated?

Grace's AI checks four things: whether you address the core problem (not just the symptoms), whether your plan is feasible within the constraints of the case, whether you consider risks and consequences, and whether you avoid the typical mistakes. You get a solved/not-solved verdict, a 0-100 score and coaching feedback.

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