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Scope creep from the client

Scope creep dal cliente · Project Management · Beginner

The case

You manage development of a portal under a fixed-price contract. In recent weeks the client asked, in informal calls, for six small 'quick' additions not in the statement of work. The team started them out of courtesy and now you risk overrunning schedule and margin. The client considers them already included. How do you stop scope creep without damaging the relationship?

Gestisci lo sviluppo di un portale con contratto a prezzo fisso. Nelle ultime settimane il cliente ha chiesto, in call informali, sei piccole aggiunte 'veloci' non presenti nel capitolato. Il team le ha iniziate per cortesia e ora sei a rischio di sforare tempi e margine. Il cliente le considera già incluse. Come blocchi lo scope creep senza rovinare il rapporto?

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Frequently asked questions

What is the "Scope creep from the client" problem-solving case on Grace?

It is a beginner-level Project Management case based on a real workplace situation. You read the problem, write how you would solve it in free text, and Grace's AI judges whether your solution actually works — or what is still uncovered.

Who is this case for?

Anyone who wants to train structured problem solving: managers, professionals and candidates preparing for case interviews in Project Management. The beginner difficulty makes it an accessible starting point.

Can I retry if my solution doesn't solve the case?

Yes. The feedback tells you what remains uncovered — without revealing the solution — so you can strengthen your plan and try again. After you solve it, 6 more Project Management cases are waiting.

How much XP is this case worth?

Solving a beginner case earns up to 80 XP on the first successful solution. Failed attempts and repeat solutions earn much less — the reward is for cracking it.

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