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Suspected fraud without solid proof

Sospetto di frode senza prove certe · Insurance · Beginner

The case

A theft claim for a high-end car shows inconsistencies: the police report lists a different time than the one stated by the policyholder, and the policy was taken out only three weeks before the theft with an unusually high coverage limit for the client's profile. There is no direct evidence of fraud though, only circumstantial signs. The client is pushing for payout, saying he has already waited too long. How do you proceed?

Un sinistro per furto di un'auto di fascia alta presenta incongruenze: il verbale della polizia riporta un orario diverso da quello dichiarato dall'assicurato, e la polizza è stata stipulata solo tre settimane prima del furto con un massimale insolitamente alto per il profilo del cliente. Non c'è però nessuna prova diretta di frode, solo indizi. Il cliente preme per la liquidazione, sostenendo di avere già aspettato troppo. Come procedi?

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Frequently asked questions

What is the "Suspected fraud without solid proof" problem-solving case on Grace?

It is a beginner-level Insurance case based on a real workplace situation. You read the problem, write how you would solve it in free text, and Grace's AI judges whether your solution actually works — or what is still uncovered.

Do I need to pay to try this case?

You get 5 free evaluations every day, shared with training scenarios, no credit card required. Beyond that, evaluations cost 1 credit each.

How much XP is this case worth?

Solving a beginner case earns up to 80 XP on the first successful solution. Failed attempts and repeat solutions earn much less — the reward is for cracking it.

Can I retry if my solution doesn't solve the case?

Yes. The feedback tells you what remains uncovered — without revealing the solution — so you can strengthen your plan and try again. After you solve it, 6 more Insurance cases are waiting.

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