Scenarios › Customer Success
Checklist onboarding cliente · Customer Success · Beginner · 100 XP
The customer success team needs a standardized onboarding checklist for new enterprise customers. The user must create a comprehensive, sequenced checklist that covers every step from contract signing to first value milestone, usable by any CSM without additional guidance.
Write the prompt you would give any AI (ChatGPT, Claude, Gemini, Copilot) to solve this real workplace scenario. Grace evaluates it in seconds across 7 dimensions: Role, Context, Objective, Constraints, Format, Audience, Efficiency: with a 0-100 score and coaching feedback. Your first 5 evaluations each day are free.
The customer success team needs a standardized onboarding checklist for new enterprise customers. It is a beginner-level Customer Success training scenario: you write the prompt you would give an AI to handle this situation, and Grace scores it from 0 to 100 with coaching feedback.
Assign the AI a precise role, give the key facts of the situation, state a verifiable objective, declare constraints (length, tone, what to avoid), and ask for the exact output format you need. Grace scores each of these elements separately.
All of them. You train the prompt, and a great prompt works with ChatGPT, Claude, Gemini, Copilot, Mistral or any model your company uses: the 7 dimensions are model-independent.
Grace analyzes your prompt across 7 dimensions (Role, Context, Objective, Constraints, Format, Audience and Efficiency) and returns a 0-100 score, a percentile against other players and specific coaching feedback in about 10 seconds.
It is a standalone exercise you can play anytime; Customer Success learning paths on Grace group related scenarios into a structured progression toward certification.
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Grace Certified, the AI coach that trains and certifies your prompt engineering, by Agora Intelligence.