Problem Solving › Insurance

Internal report of a borderline sales practice

Segnalazione interna di una pratica commerciale borderline · Insurance · Advanced

The case

An employee informally tells you that some agents in a region are systematically offering complex life insurance policies to elderly clients with a declared low risk profile, likely for the higher commission. There are no formal complaints yet, only the observed pattern. How do you proceed?

Un collaboratore ti segnala, in via informale, che alcuni agenti di una zona stanno sistematicamente proponendo polizze vita complesse a clienti anziani con un profilo di rischio dichiarato basso, probabilmente per la provvigione più alta. Non ci sono ancora reclami formali, solo il pattern osservato. Come procedi?

Read the case, write how you would solve it — in free text, no prompt required — and Grace's AI judges whether your solution actually works: solved or not solved, with a 0-100 score and coaching feedback that points at what is still uncovered without revealing the answer. Your first 5 evaluations each day are free.

Try to solve this case →

Frequently asked questions

What is the "Internal report of a borderline sales practice" problem-solving case on Grace?

It is a advanced-level Insurance case based on a real workplace situation. You read the problem, write how you would solve it in free text, and Grace's AI judges whether your solution actually works — or what is still uncovered.

Is there one correct answer to "Internal report of a borderline sales practice"?

No. Grace judges the substance of your reasoning, not similarity to a script. Different approaches pass, as long as they genuinely solve the problem within the constraints described in the case.

How is my solution evaluated?

Grace's AI checks four things: whether you address the core problem (not just the symptoms), whether your plan is feasible within the constraints of the case, whether you consider risks and consequences, and whether you avoid the typical mistakes. You get a solved/not-solved verdict, a 0-100 score and coaching feedback.

Who is this case for?

Anyone who wants to train structured problem solving: managers, professionals and candidates preparing for case interviews in Insurance. The advanced difficulty makes it a demanding test of real-world judgment.

More Insurance cases

All 200 problem-solving cases → · Prompt training scenarios →

From our network

AGORÀ Intelligence — Enterprise AI Governance Platform

Govern AI at scale: policies, adoption and measurable results on your data. Built for boards and C-suite.

Visit agora-intelligence.com →

From the Agora Intelligence blog

More on agora-intelligence.com →

📱 Download the Android app (beta) iOS coming soon

Say what you mean. Get what you need.

Grace Certified — the AI coach that trains and certifies your prompt engineering — by Agora Intelligence.