Problem Solving › Insurance

Site inspection with conflicting accounts of water damage

Sopralluogo con versioni discordanti sul danno da acqua · Insurance · Beginner

The case

Apartment building, water infiltration damage: the building manager blames the shared piping, the owner of the flat above says he fixed everything months ago, and the policyholder downstairs has already had a contractor redo the ceiling, erasing part of the evidence. You must establish cause and quantify the damage with partial evidence. How do you proceed?

Condominio, danno da infiltrazione: l'amministratore sostiene che la causa è la tubazione condominiale, il proprietario dell'appartamento sopra dice di aver riparato tutto mesi prima, e l'assicurato al piano di sotto ha già chiamato un'impresa che ha rifatto il soffitto, cancellando parte delle tracce. Devi stabilire causa e quantificazione del danno con evidenze parziali. Come procedi?

Read the case, write how you would solve it — in free text, no prompt required — and Grace's AI judges whether your solution actually works: solved or not solved, with a 0-100 score and coaching feedback that points at what is still uncovered without revealing the answer. Your first 5 evaluations each day are free.

Try to solve this case →

Frequently asked questions

What is the "Site inspection with conflicting accounts of water damage" problem-solving case on Grace?

It is a beginner-level Insurance case based on a real workplace situation. You read the problem, write how you would solve it in free text, and Grace's AI judges whether your solution actually works — or what is still uncovered.

Can I retry if my solution doesn't solve the case?

Yes. The feedback tells you what remains uncovered — without revealing the solution — so you can strengthen your plan and try again. After you solve it, 6 more Insurance cases are waiting.

Who is this case for?

Anyone who wants to train structured problem solving: managers, professionals and candidates preparing for case interviews in Insurance. The beginner difficulty makes it an accessible starting point.

How is my solution evaluated?

Grace's AI checks four things: whether you address the core problem (not just the symptoms), whether your plan is feasible within the constraints of the case, whether you consider risks and consequences, and whether you avoid the typical mistakes. You get a solved/not-solved verdict, a 0-100 score and coaching feedback.

More Insurance cases

All 200 problem-solving cases → · Prompt training scenarios →

From our network

INDACO TMS — Transport Management for European Logistics

Shipment tracking, multi-carrier EDI and automated invoicing in one cloud platform. Invoices generated in under 10 seconds.

Visit indacotms.com →

From the Agora Intelligence blog

More on agora-intelligence.com →

📱 Download the Android app (beta) iOS coming soon

Say what you mean. Get what you need.

Grace Certified — the AI coach that trains and certifies your prompt engineering — by Agora Intelligence.