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The body shop pushes to inflate the estimate

Il carrozziere spinge per gonfiare il preventivo · Insurance · Beginner

The case

While appraising a crashed car, the policyholder's trusted body shop includes in the estimate the replacement of components that look repairable to you, hinting that it has always been done this way and that the policyholder is a good client of the agency. He asks you to close the file by the end of the day. How do you handle it?

Durante la perizia di un'auto incidentata, il carrozziere di fiducia dell'assicurato include nel preventivo la sostituzione di componenti che ai tuoi occhi risultano riparabili, e ti fa capire che si è sempre fatto così e che l'assicurato è un buon cliente dell'agenzia. Ti chiede di chiudere la pratica in giornata. Come gestisci la situazione?

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Frequently asked questions

What is the "The body shop pushes to inflate the estimate" problem-solving case on Grace?

It is a beginner-level Insurance case based on a real workplace situation. You read the problem, write how you would solve it in free text, and Grace's AI judges whether your solution actually works — or what is still uncovered.

How is my solution evaluated?

Grace's AI checks four things: whether you address the core problem (not just the symptoms), whether your plan is feasible within the constraints of the case, whether you consider risks and consequences, and whether you avoid the typical mistakes. You get a solved/not-solved verdict, a 0-100 score and coaching feedback.

Is there one correct answer to "The body shop pushes to inflate the estimate"?

No. Grace judges the substance of your reasoning, not similarity to a script. Different approaches pass, as long as they genuinely solve the problem within the constraints described in the case.

Do I need to pay to try this case?

You get 5 free evaluations every day, shared with training scenarios, no credit card required. Beyond that, evaluations cost 1 credit each.

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