Problem Solving › Insurance

The claim photos look doctored

Le foto del sinistro sembrano ritoccate · Insurance · Advanced

The case

A claims handler forwards you a file: the damage photos submitted by the policyholder show, on metadata analysis, dates inconsistent with the declared day of the accident, and two images appear to come from another vehicle of the same model. The policyholder is a long-standing client with no suspicious history, and his agent vouches for him. How do you proceed?

Un liquidatore ti gira un fascicolo: le foto dei danni presentate dall'assicurato mostrano, all'analisi dei metadati, date incoerenti con il giorno del sinistro dichiarato, e due immagini sembrano provenire da un altro veicolo dello stesso modello. L'assicurato è un cliente storico senza precedenti sospetti, e il suo agente garantisce per lui. Come procedi?

Read the case, write how you would solve it — in free text, no prompt required — and Grace's AI judges whether your solution actually works: solved or not solved, with a 0-100 score and coaching feedback that points at what is still uncovered without revealing the answer. Your first 5 evaluations each day are free.

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Frequently asked questions

What is the "The claim photos look doctored" problem-solving case on Grace?

It is a advanced-level Insurance case based on a real workplace situation. You read the problem, write how you would solve it in free text, and Grace's AI judges whether your solution actually works — or what is still uncovered.

How is my solution evaluated?

Grace's AI checks four things: whether you address the core problem (not just the symptoms), whether your plan is feasible within the constraints of the case, whether you consider risks and consequences, and whether you avoid the typical mistakes. You get a solved/not-solved verdict, a 0-100 score and coaching feedback.

Is there one correct answer to "The claim photos look doctored"?

No. Grace judges the substance of your reasoning, not similarity to a script. Different approaches pass, as long as they genuinely solve the problem within the constraints described in the case.

Do I need to pay to try this case?

You get 5 free evaluations every day, shared with training scenarios, no credit card required. Beyond that, evaluations cost 1 credit each.

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