Problem Solving › Insurance
Le foto del sinistro sembrano ritoccate · Insurance · Advanced
A claims handler forwards you a file: the damage photos submitted by the policyholder show, on metadata analysis, dates inconsistent with the declared day of the accident, and two images appear to come from another vehicle of the same model. The policyholder is a long-standing client with no suspicious history, and his agent vouches for him. How do you proceed?
Un liquidatore ti gira un fascicolo: le foto dei danni presentate dall'assicurato mostrano, all'analisi dei metadati, date incoerenti con il giorno del sinistro dichiarato, e due immagini sembrano provenire da un altro veicolo dello stesso modello. L'assicurato è un cliente storico senza precedenti sospetti, e il suo agente garantisce per lui. Come procedi?
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