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The policy beneficiaries were never updated

I beneficiari della polizza non sono mai stati aggiornati · Insurance · Beginner

The case

Preparing the annual review with a client, you notice his life policy still names his ex-wife as beneficiary: the divorce was four years ago and he has remarried. When you point it out, he shrugs it off: the law will sort it out. You know it is not that simple and that in case of death the written designation prevails. How do you handle the conversation?

Preparando il rinnovo annuale con un cliente, noti che la sua polizza vita indica ancora come beneficiaria l'ex moglie: dal divorzio sono passati quattro anni e si è risposato. Quando glielo fai notare, minimizza: tanto la legge sistema tutto. Sai che non è così semplice e che in caso di decesso la designazione scritta prevale. Come gestisci la conversazione?

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Frequently asked questions

What is the "The policy beneficiaries were never updated" problem-solving case on Grace?

It is a beginner-level Insurance case based on a real workplace situation. You read the problem, write how you would solve it in free text, and Grace's AI judges whether your solution actually works — or what is still uncovered.

Do I need to pay to try this case?

You get 5 free evaluations every day, shared with training scenarios, no credit card required. Beyond that, evaluations cost 1 credit each.

How much XP is this case worth?

Solving a beginner case earns up to 80 XP on the first successful solution. Failed attempts and repeat solutions earn much less — the reward is for cracking it.

Can I retry if my solution doesn't solve the case?

Yes. The feedback tells you what remains uncovered — without revealing the solution — so you can strengthen your plan and try again. After you solve it, 6 more Insurance cases are waiting.

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