Problem Solving › Insurance
La PMI vuole la polizza cyber ma non ha i requisiti minimi · Insurance · Beginner
An engineering SME requests a cyber policy after a competitor suffered a ransomware attack. The questionnaire reveals serious gaps: no segregated backups, no multi-factor authentication, servers not updated in years. The premium you could quote with loadings would be sky-high, and the agent fears losing the client. How do you handle the request?
Una PMI metalmeccanica chiede una polizza cyber dopo che un concorrente ha subito un ransomware. Dal questionario emergono assenze gravi: nessun backup segregato, niente autenticazione a più fattori, server non aggiornati da anni. Il premio che potresti quotare con le maggiorazioni sarebbe altissimo, e l'agente teme di perdere il cliente. Come gestisci la richiesta?
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It is a beginner-level Insurance case based on a real workplace situation. You read the problem, write how you would solve it in free text, and Grace's AI judges whether your solution actually works — or what is still uncovered.
Grace's AI checks four things: whether you address the core problem (not just the symptoms), whether your plan is feasible within the constraints of the case, whether you consider risks and consequences, and whether you avoid the typical mistakes. You get a solved/not-solved verdict, a 0-100 score and coaching feedback.
No. Grace judges the substance of your reasoning, not similarity to a script. Different approaches pass, as long as they genuinely solve the problem within the constraints described in the case.
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