Problem Solving › Insurance
Tremila sinistri in una settimana: il triage delle perizie · Insurance · Beginner
The flood hit two provinces: in one week 3,000 property claims came in and your network counts 40 adjusters, already under ordinary load. At normal pace, the last appraisal would be completed in eight months. Meanwhile: families with uninhabitable homes cannot wait, halted businesses lose revenue every day, mayors and the press demand answers on timing, the supervisory authority has already requested a plan, and the first improvised loss adjusters from other companies are paying fast and badly, inflating expectations. Top management gives you full mandate and extraordinary budget, but wants the plan in 48 hours. How do you build it?
L'alluvione ha colpito due province: in una settimana sono arrivati 3.000 sinistri property e la tua rete conta 40 periti, già sotto carico ordinario. Ai ritmi normali, l'ultima perizia verrebbe evasa tra otto mesi. Intanto: le famiglie con la casa inagibile non possono aspettare, le imprese ferme perdono fatturato ogni giorno, i sindaci e la stampa chiedono conto dei tempi, l'autorità di vigilanza ha già chiesto un piano, e i primi liquidatori improvvisati di altre compagnie stanno pagando in fretta e male, gonfiando le aspettative. Il vertice ti dà mandato pieno e budget straordinario, ma vuole il piano in 48 ore. Come lo costruisci?
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