Problem Solving › Consulting
Deliverable in ritardo il venerdì · Consulting · Beginner
It's Thursday evening. The key deliverable (a diagnostic with recommendations) is promised to the client for Monday morning, but it's 60% complete: two analyses and the executive summary are missing. The senior who was to finish them is home sick. You have a junior available over the weekend and yourself. You can't miss the deadline without reputational harm. How do you land a credible deliverable by Monday, and what do you tell the client now?
È giovedì sera. Il deliverable chiave (una diagnosi con raccomandazioni) è promesso al cliente per lunedì mattina, ma è completo al 60%: mancano due analisi e la sintesi executive. Il senior che doveva finirle è a casa malato. Hai un junior disponibile nel weekend e te stesso. Non puoi mancare la scadenza senza danno reputazionale. Come porti a casa un deliverable credibile entro lunedì e cosa comunichi al cliente adesso?
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