Problem Solving › Sales

Your biggest client threatens to leave

Il cliente più grande minaccia di andarsene · Sales · Beginner

The case

The client worth 40% of your revenue tells you a competitor offered the same service for 30% less. They ask you to match the offer by Friday or they'll switch. Cutting prices 30% would put you at a loss. What do you do?

Il cliente che vale il 40% del tuo fatturato ti comunica che un concorrente gli ha offerto lo stesso servizio al 30% in meno. Ti chiede di pareggiare l'offerta entro venerdì o cambierà fornitore. Abbassare i prezzi del 30% ti manderebbe in perdita. Cosa fai?

Read the case, write how you would solve it, in free text, no prompt required, and Grace's AI judges whether your solution actually works, solved or not solved, with a 0-100 score and coaching feedback that points at what is still uncovered without revealing the answer. Your first 5 evaluations each day are free.

Try to solve this case →

Frequently asked questions

What is the "Your biggest client threatens to leave" problem-solving case on Grace?

It is a beginner-level Sales case based on a real workplace situation. You read the problem, write how you would solve it in free text, and Grace's AI judges whether your solution actually works, and tells you what is still uncovered.

How much XP is this case worth?

Solving a beginner case earns up to 80 XP on the first successful solution. Failed attempts and repeat solutions earn much less: the reward is for cracking it.

Do I need to pay to try this case?

You get 5 free evaluations every day, shared with training scenarios, no credit card required. Beyond that, evaluations cost 1 credit each.

Is there one correct answer to "Your biggest client threatens to leave"?

No. Grace judges the substance of your reasoning, not similarity to a script. Different approaches pass, as long as they genuinely solve the problem within the constraints described in the case.

More Sales cases

All 348 problem-solving cases → · Prompt training scenarios →

From our network

Magellano GPS: Fleet Tracking Made Simple

Real-time GPS tracking, remote engine lock, fuel and CO₂ reporting for your fleet.

Visit magellanogps.com →

From the Agora Intelligence blog

More on agora-intelligence.com →

📱 Download the Android app (beta) iOS coming soon

Say what you mean. Get what you need.

Grace Certified, the AI coach that trains and certifies your prompt engineering, by Agora Intelligence.