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AI Content Moderation

Moderazione dei contenuti (AI)

Content moderation, in the AI context, has two faces. The first: AI systems used to moderate, classifiers that detect hate, violence, spam and illegal content on platforms, at volumes impossible for human moderators alone. The second: moderation OF AI systems, the filters that stop generative models from producing harmful content.

Definition

Every commercial model incorporates this second kind of moderation: it refuses dangerous instructions, hateful content, material involving minors. Providers also offer dedicated moderation APIs for those building applications, to use alongside their own guardrails.

The balance is delicate: too-loose moderation exposes to harm and liability; too-aggressive moderation blocks legitimate uses (the doctor asking about a drug, the journalist analyzing extremist content). Serious platforms treat false positives with the same care as false negatives.

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